Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
If your rubbish or recycling wasn’t collected, let us know within 2 working days of your collection date.
We can’t accept reports after 2 working days - check your bin day.
Food waste, textiles, electricals or batteries aren’t eligible for missed collection reports – please leave them out the following week.