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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Norwich City Council

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Sign up for a garden waste collection

Let us help you get on top of your garden waste to-do list and take away your garden waste. Pay in advance for an annual subscription for fortnightly collections.
Tenancy texts

Tenancy texts

Check if a text message is genuine

We might send you a text message about your tenancy and want you to know it’s from us.

Celebrating national recognition for outstanding support in resident wellbeing

Our home improvement team has been shortlisted for the prestigious *DFG Adaptations Service of the Year* at the National Healthy Housing Awards 2024.

Love Norwich campaign sees local company fined thousands for flytipping

A local man and his company have been fined more than £4000 after admitting three flytipping offences in the Magistrates’ Court, following enforcement action by Norwich City Council.

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