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Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

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While reasonable care has been taken in the preparation of the website to ensure that the information contained is accurate, the content, names, text and images included are provided ‘AS IS’ and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to UK law, Norwich City Council disclaims all warranties expressed or implied, including but not limited to implied warranties of reasonable care, satisfactory quality or fitness for a particular purpose and non-infringement of title.

Norwich City Council cannot warrant that the website and any associated services will be uninterrupted or error free, that any defects will be corrected, or that this website is free of viruses or other harmful components. Norwich City Council does not warrant the materials in this website in terms of the correctness, accuracy or otherwise.

To the extent permitted by applicable laws, no liability is accepted for any direct, indirect, incidental, special or consequential loss or damage to any user (whether arising in contract, tort including negligence or otherwise) arising out of or in connection with the use of the website or these terms and conditions except for personal injury or death of any person caused by negligence or for fraud.

External links

Norwich City Council is not responsible for the contents or reliability of the linked websites or any link contained in a linked website and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of the linked pages.

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