Report it

Use the online forms below to report things that concern you or to tell us of any change in your circumstances.

If you can't find what you're looking for, please use the search facility at the top of the page or the A-Z of services.

Allotment

• Annual invoice enquiry

Antisocial behaviour

• Hate crime or incident
• Noise nuisance (residential)
• Intimidation or harassment

Benefit and support

• Change of address
• Change to your household's income, savings
• Change to your household
• Benefit fraud (GOV.UK)

Business

• Moving into or out of Norwich

Council Tax

• Change of address
• Change of tenancy (for landlords)
• Suspected Council Tax fraud

Dogs

• Dog fouling
• Report or claim a stray/lost dog
• Noisy dog
• Cruelty to dogs

Bins and recycling

• Bin collection issue 
  • missed collection
  • bins not returned to the right place
  • bins on street causing a nuisance
  • spilt rubbish left after a collection
• Lost, stolen or damaged bin

Environmental issues

• Street issue:
  • fly-tipping, fly-posting and graffiti
  • dead animal on public land
  • discarded syringes, needles and bodily fluids
• Hoarding or insanitary conditions
• Noise pollution 
• Smoke problem

Food safety

• Appeal a food hygiene rating
• Make a food safety complaint

Fraud

• Fraud against the council

Health and safety at work

• Accident at work
• Workplace health and safety concern

Housing

• Non-urgent heating repair
• Non-urgent property repair
• Repair recharge appeal
• Gas leak

Home Options register

• Change in circumstances that may affect your application

Planning

• Concern about a development
• Suspected planning fraud
• Make a comment on a planning application

Streets and travel

• Abandoned vehicle
• Blocked drain or gully
• Car park maintenance issue
• Damaged bus shelter
• Damaged street nameplate
• Damaged bollard (Norfolk County Council)
• Faulty or broken street light
• Illegal parking
• Other road, pavement and cycleway issues (Norfolk County Council)

Street cleaning

• Street issue
  • full or damaged litter bin
  • street needs cleaning
  • broken glass or built up leaves

• Spillage eg oil, mud or debris to Norfolk County Council

Taxi and private hire vehicles

• Change of address
• Other changes to an existing licence

Trees

• Problem with a tree on public land (council-owned)
• Tree problem on a road, pavement (to Norfolk County Council)

Your views

• Comment on a planning application
• Comment on premises licence and pavement licence applications
• Make a comment, compliment or complaint
• Have your say on a consultation