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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

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Universal Credit news

How the city council is supporting residents through uncertain times

Published on Monday, 1st November 2021

The city council has today reaffirmed its commitment to supporting its residents, amidst rising cost of living pressures and the continuation of the pandemic.

  • Helping Norwich residents get the support they need

    Published: Wednesday, 6th October 2021

    With a number of financial support schemes being phased out or ended this Autumn, it is crucial that people who previously relied on these know where they can find help.

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