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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Financial Assistance Policy For Independent Living

Funding

3.1. As well as using its own resources, the council receives an allocation from central government each year to help vulnerable people with adaptations and other measures to maintain their independence. Since 2015, the council has been required to consider its housing support for vulnerable residents as part of a wider partnership with social care and health through the better care fund, which pools resources to support the better integration of services.

3.2. The assistances detailed in this policy for owner occupiers and non-council tenants are funded from the money received from the better care fund. A condition of the allocation is that it cannot be used for council owned properties.

3.3. The assistances detailed in this policy for tenants of the council are funded from the Housing Revenue Account. This budget can only be used on council owned properties.
 

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