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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Financial Assistance Policy For Independent Living

Hospital Discharge Grant

12.1. This grant is to enable inpatients (including patients of homeward) to access support and funding to tackle disrepair and adaptations in a timely manner. 

12.2. For straightforward adaptations and repairs the home improvement team will aim to respond to the referrer by 3pm on the day of referral.

12.3. Where more complex works are required, a case worker will visit the client in hospital to arrange access to the property and for works to be completed. It is expected that the turnaround for these works will be around 28 calendar days

12.4. Referrals to the home improvement team must come directly from a health or social care professional, with a clear rationale for works needed to aid discharge from hospital. 

12.5. The grant will be for works up to the value of £15,000 and will not be means-tested. 

12.6. There are no repayment conditions 
 

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