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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Financial Assistance Policy For Independent Living

Safe at home Grant

11.1. Safe at home grants are up to £2,500. They are for vulnerable residents to:

  • make small adaptations to their home where a disabled facilities grant is not suitable.
  • Provide minor repairs to the homes which is creating the risk to health except where a landlord has a legal obligation to address them.
  • To carry out small scale improvements to enable the occupant to return home from hospital.
  • Or undertake investigatory works such as electrical, structural or asbestos testing.

11.2. There are no repayment conditions for this grant, but applicants are only entitled to claim the maximum £2,500 in any twelve-month period.
 

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