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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Healthy homes

Healthy Homes is a scheme that aims to help you to remain living independently in your home.

Our dedicated team of case workers, surveyors, assistant practitioners and occupational therapists have considerable experience helping homeowners and tenants of all ages to arrange adaptations or improvements to enable them to remain living in a safe and secure environment. 

Our team will explore what financial assistance is available to you, this may be a grant, a loan or funding from charitable organisations. 

You can refer yourself, or a family member, friend, or health professional can refer you. 

More information on the grants and works we are able to complete can be found below. 

The financial assistance policy details the assistance available from the city council to qualifying homeowners, council tenants, private tenants and tenants of Registered Providers (housing associations) to improve their living conditions and enable independent living.

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