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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

About recycling in Norwich

One of the ways everyone can play their part in looking after the city, is by making sure they recycle as much as possible from home. 

The city council offers an extensive recycling service, which includes collections for food waste, batteries, textiles and small electrical items.

Please make sure recycling that goes into your blue household or communal bin is rinsed out, left to dry and then put loose into the bin (not in plastic bags or rubbish sacks). 

Batteries, textiles and small electricals

Batteries, textiles and small electricals should be placed in separate standard-sized carrier bags and put out next to your rubbish or recycling bin on collection day. If there is space, our crews will pick them up for recycling. If not, please place them out on your next collection day – or take them to a charity shop/clothes bank/battery recycling point in a supermarket.

Mother and child recycling plastic food tray, tubs and foil.

Food waste

If you are not already signed up to our food waste collection service or you need to order a caddy, please see our food waste pages

Garden waste

The council also runs a fortnightly paid-for collection service for garden waste. You’ll find more information about this and how to sign up on our garden waste pages.

For more information

For more about recycling in Norwich, visit our bins and recycling pages.

The city also has two recycling centres, which are run by Norfolk County Council. These accept a host of items, including larger pieces like furniture and electricals. They also host annual hazardous waste days. For full details, visit the county council’s website

If you are keen to know more about recycling and where it goes after it’s been collected, visit the Norfolk Recycles website

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