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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Current community projects

We often work in partnership with other local voluntary, community, and social enterprise partners to access external grant funding to run key projects in the city for the benefit of our residents.

Place- ongoing

Working in close partnership with our friends at Shoebox Community Hub, we are working on a project designed to amplify community voices and allow us to talk more directly to residents to identify their passions, priorities and ambitions for their neighbourhoods.  

The project focuses on Mile Cross, NR5 and the City Centre and each of the three areas has two wonderful Community Connectors (hosted by the Shoebox) and a community conversations officer (hosted by the council). 

Find out all about the Community Connectors who you may bump into for a chat. They are all about resident conversations and what it’s really like to live in our neighbourhoods.  

The conversation officers work alongside them focusing on the organisations in those areas on feeding back the local insight to improve local networks, to support them in their delivery of community activity and working with strategic partners to help shape the services which are delivered to our communities. 

You can always contact them at community@norwich.gov.uk   

The project has been made possible with funding from our colleagues at the Integrated Care Service as part of their Community Voices programme in Norfolk (add logo), additional funding from Norwich City Council, Norwich Opportunity Area, our Health and Wellbeing Partnership and with lots of good will and in-kind support from any other agencies.

If you are interested in the insights and research from this project, we are very happy to share them with anyone who can make use of them, whether it’s for your own funding bids or for designing new projects or services. Please get in touch and we’ll be happy to add you to our Insights Hub.

If you have met people from the project and have any queries, questions or concerns about data in any way, please use the email above to let us know and we will ensure your queries are fully answered. 

The 100 Day Challenge - ended August 2022

We have just concluded our 100 Day Challenge project, which was funded by central government’s Community Renewal Fund and delivered in partnership with a range of VCSEs including Shoebox Community Hub, Voluntary Norfolk, Garden Organic, Business in the Community, Future Projects and many more.  

We’ll be uploading our Innovation Report on how it went and what we learned from it very soon so watch this space.

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