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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Hay Hill consultation

We carried out a public consultation between Monday 28 February and Friday 25 March 2022 – thanks to everyone who took part.  

We wanted to understand how the public use and feel about the existing layout of Hay Hill, and their views on our concept proposal. There were 448 respondents to the public consultation with nearly 80 per cent agreeing with the aims of the project. 

Part 1: Feedback on Hay Hill as it is now

Part 2: Feedback on the Hay Hill concept scheme

Key stakeholder responses

Officer response to feedback key themes

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