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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Senior Leadership Team and council directorate structure

The council is structured into three directorates:

Chief executive, Louise Rawsthorne has three direct reports:

  • Executive director of communities and housing — Davina Howes
  • Executive director of development and city services — Currently vacant
  • Executive director of resources — Emily Yule
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