Legal Information
Your landlord or agent must give you the government’s ‘How to Rent’ booklet when you move in.
Deposit protection
Your landlord must protect your deposit with one of three schemes, and provide you with proof, within 30 days of taking your deposit money. (TDS, DPS, my deposit logos).
Tenancy terms
Your tenancy terms must be fair and understandable. You shouldn’t be hit with surprise fees.
Rent increases
Your rent should not go up during the fixed period of your tenancy.
Tenancy agreement
Good landlords/agents will provide a written tenancy agreement. At a minimum, they must put in writing the address of the room or flat, length of the agreement, the rent you will pay and the landlord’s name and contact address.
Moving out
Landlords must follow a strict legal process if they want you to move out - and that process takes time. If your landlord or agent wants you to move out, get immediate advice.
Permission to rent
Check that your landlord has the necessary permission to rent. You can check what permission they need on our website.