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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Bus shelters

Norwich City Council is responsible for the provision of bus shelters under a contract with Clear Channel.

These bus shelters are routinely cleaned and maintained to give bus passengers a pleasant waiting environment.

Report a damaged bus shelter

Broken glass, lights out, vandalism, graffiti and damaged shelters should be reported to Clear Channel.

Please tell them the shelter reference number (painted on the edge of the shelter roof), location details and a description of the problem and they will arrange repairs.

t: 0800 731 3699
e: UKCallCentre@clearchannel.co.uk.

Bus information

For information about timetable and bus travel information visit Norfolk County Council's website.

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