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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Streets and travel

Norfolk County Council services

Report a problem to Norfolk County Council

The county council deals with most maintenance issues on roads and pavements, including:

  • potholes
  • gritting
  • dropped kerbs
  • damaged pavement
  • trees and hedges near roads, pavements and other public rights of way
  • obstructions and spillages
  • road markings (worn or missing)
  • faults with road signs and traffic lights
  • blocked drains and flooding
  • A-boards
  • damaged manhole covers
  • HGVs and abnormal loads
  • hoarding, scaffolding and skip licences
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