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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Interact

Interact is a service provided by Norwich City Council, Age UK Norwich and Norfolk Citizens Advice to help people whose physical or emotional wellbeing is suffering as a result of something linked to their housing circumstances. People eligible for the scheme are referred by an organisation or medical professional. 

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