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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

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Landline Telephone Digital Switchover

Landline telephone services in the UK are switching to a fully-digital network. This means phone calls will be carried out over the internet (instead of analogue landlines).

If you have other devices connected to your landline, such as an alarm and healthcare system (including TeleCareLine), it is recommended that you check with the provider of the service as to whether the device will need to be upgraded or replaced.

Read more about the digital switchover on the county council website

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