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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Council tenancies

Types of tenancy

Introductory – given to new tenants for a trial period (usually a year) and provides limited rights.

Secure – gives tenants considerable rights.

Demoted – a secure tenancy may be ended by a court order for some kinds of antisocial behaviour and replaced with a demoted tenancy for a year. It provides less security and fewer rights than a secure tenancy.

Non-secure – offers fewer rights and less protection than other types of tenancy. This is only given in exceptional circumstances (eg when providing temporary accommodation to people who are homeless).

Joint – named tenants share equal responsibility for the tenancy.

All of the above tenancies operate according to UK law and the council cannot choose to set up an individual tenancy outside of this legislation.

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