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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Council tenancies

Types of tenancy

Introductory – given to new tenants for a trial period (usually a year) and provides limited rights.

Secure – gives tenants considerable rights.

Demoted – a secure tenancy may be ended by a court order for some kinds of antisocial behaviour and replaced with a demoted tenancy for a year. It provides less security and fewer rights than a secure tenancy.

Non-secure – offers fewer rights and less protection than other types of tenancy. This is only given in exceptional circumstances (eg when providing temporary accommodation to people who are homeless).

Joint – named tenants share equal responsibility for the tenancy.

All of the above tenancies operate according to UK law and the council cannot choose to set up an individual tenancy outside of this legislation.

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