Use the forms below to apply for, request or book services online.
If you can't find what you're looking for, please use the search facility at the top of the page or the A-Z of services.
Allotments
Benefits and support
Bins and recycling
- Garden waste collection (new applicants)
- Get waste and recycling email updates
- Bin for a new build property
- Bulky waste collection
- Help with putting out your bins
- Replacement communal bin
The two forms below are temporarily unavailable as we move to a new system. We expect them to be available from Monday 24 February.
- Removal of an unwanted wheelie bin
- Replacement bin or recycling bags
Business rates
CCTV footage
Committee meetings
Council Tax
- Council Tax Reduction
- Direct Debit to pay Council Tax
- Payment refund
- Single person discount
- Student discount or exemption
Data protection and Freedom of Information (FOI)
- Copy of personal data we hold about you
- Correct, delete or object to data we hold
- FOI request (if you can't find it on our website)
Elections
- Add your name to the open register
- Free Voter ID (Voter Authority Certificate)
- Get election email updates
- Register to vote
- Vote by post
- Vote by proxy
Events
- Hire a park or open space
- Hire The Halls (The Halls website)
- Filming requests
Food safety
- Food hygiene rating
- Business merit
- Food safety training course
- Support visit for advice about your food business
- Right to reply to your food rating
- Revisit to improve your food rating
- Register a new food business
Funding for community projects
Housing
- Housing Options Scheme
- Bid for housing (registered users)
- Repair recharge appeal
- Mutual exchange
- Direct Debit to pay your housing and garage rent
- Garage or parking post
- Referral for home improvements/adaptations
Job vacancies
Licences: Taxi and private hire
- Driver's licence
- Replacement plate
- Transfer a vehicle licence to a new vehicle
- Transfer a vehicle to a new owner
- Vehicle licence
- Renew a driver's licence
- Renew a vehicle licence
Other licences
- Animal activity
- HMO licence
- Pavement licence
- Personal licence
- Premises licence
- Tattoo and skin piercing business/person
Lord Mayor and Sheriff
Norwich Market
Parking permits
- Blue Badge permit (Norfolk County Council)
- Car park season tickets
- Housing resident permit
- Resident, visitor and business permits (Parking Operations)
Planning
- Building regulations approval (CNC Building Control)
- Entry on to the self-build register
- Planning permission
- Pre-application planning advice
