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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Tree prioritisation

Tree planting schedule

We plant trees every year between November and March. See the list of planned tree planting for 2021-22.

Request for a tree to be planted

Submit your request using our contact us form.

How your request will be scored

There is a number of criteria we will consider when considering your request. Trees will be prioritised in order of the highest score, as the budget allows.

Criteria used to score

Landscape

  • Have more than 50% of the trees or canopy cover on the road or in the area have been lost 
  • Located within an area identified in the Norwich Surface Water Management Plan – Critical Drainage Catchment areas
  • Major routes through or round the city
  • Area is of historical importance and has an association with trees, Eaton Park, Elm Hill, etc.

Community

  • More than 2 residents in the area have enquired or requested replacement planting
  • Friends (or other community) group have enquired about replacement planting
  • Area has been identified as an area of social deprivation

Biodiversity

  • Trees needing replacement in areas identified in the Greater Norwich Green Infrastructure Plan
  • Trees adjacent to or forms part of a natural area, local nature reserve, SSSI or county wildlife site (if in line with management plans)

Street scene

  • Areas that have been identified as needing traffic calming - introduce 20mph speed limits on residential streets between Heartsease and the UEA including the city centre within the next 2 years.
  • Areas with high pollution levels  (Air quality management area is with in the inner ring road to manage levels of Nitrogen dioxide)

When the budget has been allocated any outstanding requests will be carried over to the following year.

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