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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

CCTV code of practice

Accountability

The executive director of community services is responsible for all functions of the council relating to CCTV provision and management.

This code of practice will be available on the CCTV pages of the council’s website.

The council has a formal complaints procedure which can be used to raise concerns about the use and operation of CCTV.

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