Skip to content Skip to search
My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

CCTV code of practice

Legislation

Norwich City Council is registered with the Information Commissioner’s Office and will follow the guidelines of the General Data Protection Regulations (GDPR), Data Protection Act 2018, and the principles of good practice identified by the Biometrics and Surveillance camera commissioner.

In addition, the operation of the system will comply with the Human Rights Act 1998, the Freedom of Information Act 2000, the Protection of Freedoms Act 2012, and the Regulation of Investigatory Powers Act (RIPA) 2000.

The council has a separate policy that covers RIPA. Separate procedures are in place to respond to requests and authorisations for covert surveillance. RIPA does not cover the normal, everyday use of overt CCTV surveillance cameras and schemes.

Further information regarding this legislation is available at www.gov.uk.

Feedback button
Feedback button