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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Unsanitary conditions/hoarding

Unsanitary premises or gardens are those which are considered verminous (including rats, mice, insects or parasites including their eggs, larvae and pupae) or in such a filthy condition as to be prejudicial to health usually means that there is rotting food, human or animal excrement.

Hoarding can be described as collecting and being unable to discard excessive quantities of goods or objects. Hoarding can become severe to the point where it becomes a concern for others when health and safety are threatened by the amounts of ‘clutter’ accumulating.

 If you are aware of a hoarding issue and you are concerned about your or another persons safety or unsanitary living conditions, complete our online form.

Report unsanitary conditions/hoarding

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