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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Business merits - disabled access and toilets

This merit acknowledges businesses that provide wheelchair access and disabled persons' toilet facilities.

They will also have demonstrated an understanding of the needs of disabled people and those who are visually impaired or hard of hearing and have been encouraged to complete a self-assessment form.

During inspections, food safety officers will be looking to see that businesses have acted on the findings of their assessment and may remove the merit if standards have fallen.

How to apply

Please complete the self-assessment form.

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