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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Workplace health and safety concerns

Before you report a health and safety concern you must check which is the enforcing authority.

If Norwich City Council is the enforcing authority please report your concerns using the online form below.

Report a concern about health and safety at work

If the HSE is the enforcing authority then make your complaint on the HSE website.

We can investigate:

  • unsafe practices
  • unsafe premises
  • concerns about welfare
  • unreported accidents

Inspectors may make an unannounced inspection to identify the issues complained of. Where appropriate, action will be taken to ensure safety at work.

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