Skip to content Skip to search
My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Brown (garden waste) bin

Items accepted in your garden waste bin

  • hedge clippings
  • twigs and small branches
  • cut flowers
  • grass cuttings
  • leaves and shrubs

Items we do not accept

If your bin contains anything other than the materials listed as acceptable, we will not collect it. 

  • tree trunks and fencing
  • stones
  • soil
  • paper and cardboard
  • plastic bags
  • kitchen waste including fruit and vegetable peelings
  • straw, sawdust or other pet bedding
  • DIY waste
We cannot collect garden waste that is left next to your brown bin.

Disposal of ash leaves and prunings

Due to the threat of ash dieback disease we are following the guidance from the Forestry Commission and advising residents not to put branches or leaves from ash trees in their brown wheelie bin for composting.

Please either leave ash branches and leaves where they are or, if possible, burn them on site. For more information visit the Forestry Commission website.

Feedback button
Feedback button