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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Blue recycling bin and recycling bags

The following items can be put in your blue recycling bin or recycling bags:

Aerosols

Empty aerosols including personal and beauty product aerosols, cleaning products and domestic insecticides (eg empty fly-spray aerosols). Lids cannot be recycled and need to be removed.

Aluminium foil

Clean aluminium foil and foil trays (eg trays for ready meals and take away food), excluding aluminium foil laminate pouches (eg for cat and dog food).

Cans and tins

Clean steel and aluminium food and drink cans and tins and pet food cans.

Cardboard

Cardboard egg boxes, cardboard tubes (eg kitchen and toilet roll tubes), food packaging card (including the type with plastic windows), cardboard packaging and carrier trays (eg trays for fruit and vegetables).

Cartons

Waxed food and drink cartons including Tetra Pak cartons for milk, juices, smoothies and soups. Lids cannot be recycled and need to be removed.

Glass

Clean bottle and jar-shaped glass food and drink containers. Lids can be left on.

Paper

Newspapers, magazines, white and coloured paper, greetings cards, envelopes (including window type, excluding bubble wrap), clean paper bags, telephone directories, yellow pages, store directories, catalogues, junk mail, clean wrapping paper and shredded (not bagged but please put in loosely. Shredded paper is also brilliant in compost bins, for animal bedding and in wood burners.)

Plastic bottles

Plastic food and drink bottles, personal care products, household cleaning products, household cooking and food oil bottles, trigger spray bottles, pump spray bottles, roller-ball bottles, and empty medication/pill bottles. Where possible, please leave lids on bottles.

Plastic food tubs, food pots and food trays

Clean rigid plastic food containers including yogurt pots, margarine tubs, ice cream tubs, fruit punnets, plastic trays for fruits and vegetables and raw and cooked meat and fish, pots for custards, creams, fresh sauces and gravies, and ready meal plastic containers. Plastic lids can be left on. Cellophane lids and cling film cannot be recycled and are to be removed.

Please remember to rinse out all food and drinks containers before you put them in your blue bin or bags.

For more information about recycling go to the Norfolk Recycles website.

Recycling which won’t fit in your bin

Place this in a clear bag or cardboard box and leave out beside your bin on collection day. Side waste should be resized if necessary (eg fold or cut large cardboard boxes), to be able to fit inside the bin once it is empty.

Glass must not be presented as side waste but placed into your blue bin. 

You can also take extra recycling to Norwich North Recycling Centre.or Norwich South Recycling Centre.

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