Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Whether you want to report an issue, sponsor a tree, or learn how they're protected and cared for, you’ll find everything you need right here.
Did you know Norwich is home to around 750,000 trees?
From peaceful woodlands and bustling parks to schoolyards, hospital grounds, cemeteries, business districts, and even along our streets - trees are everywhere, adding beauty, shade, and life to the city.
Because these trees grow in so many different places, lots of people and organisations help take care of them - including the council, public services, churches, homeowners, and businesses. It’s a shared responsibility that helps keep Norwich green and thriving.