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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Digital support and IT skills courses

Learning new digital skills can be daunting and sometimes you may not know where to start. 

To help you navigate the large range of digital skills courses available, we have provided a short list of the top digital skills course providers, who work to support the digital leaning and development of people of all ages and backgrounds. 

Check out the links below to see how you can develop your online confidence and skills, whether it’s to use in your everyday life, at work or for your studies.

AbilityNet

AbilityNet are offering free support from the comfort of your own home to assist with a range of IT challenges, from setting up new equipment to using online services. The service is completely free to use, and requests can be made via email enquiries@abilitynet.org.uk, the AbilityNet website or by telephone on 0300 180 0028.

Age UK

Age UK have lots of online essential resources for those seeking support to develop their IT and digital skills, to help people communicate with their loved ones online and access financial savings through shopping and banking online. Visit Age UK website.

Barclays Digital Eagles

Barclays bank run the Digital Eagles programme to help everyone (whether you are a Barclays customer or not) make the most out of being online. By boosting your digital skills, you’ll be able to grow more confident in an increasingly online world. With a wide range of virtual events, online learning and tools, they’re here to help you take the right steps to suit your own digital learning journey. Visit Barclays Digital Eagles website.

Digital Unite

Looking to establish your own digital inclusion programme within your organisation?

Digital Unite are an award-winning social enterprise who work to support organisations across the UK with their ambitions to promote digital inclusion and assist their customers or service users to develop their digital skills and confidence online. Digital Unite provide everything you may need to enable your organisation to establish and run successful digital inclusion programmes. Visit Digital Unite website.

Learn My Way

Develop your digital skills at your own pace with these free online courses that teach you the basics such as: how to use your particular device, access online banking and even managing your health online. Visit Learn my Way website.

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