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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Report insurance fraud

Insurance fraud against Norwich City Council is a serious offence.

People commit many kinds of fraud and local authorities are working closely with the police to take action.

You can help by providing information that may help detect a false claim.

Report fraud anonymously via the Insurance Fraud Bureau or by submitting an online form to Norwich City Council.

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