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Payments unavailable: 9am to 6pm Tuesday 15 April

You will not be able to make any payments online, by phone or when using forms from 9am to 6pm on Tuesday 15 April. This is due to a system upgrade and we apologise for any inconvenience caused.

Report insurance fraud

Insurance fraud against Norwich City Council is a serious offence.

People commit many kinds of fraud and local authorities are working closely with the police to take action.

You can help by providing information that may help detect a false claim.

Report fraud anonymously via the Insurance Fraud Bureau or by submitting an online form to Norwich City Council.

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