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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Report insurance fraud

Insurance fraud against Norwich City Council is a serious offence.

People commit many kinds of fraud and local authorities are working closely with the police to take action.

You can help by providing information that may help detect a false claim.

Report fraud anonymously via the Insurance Fraud Bureau or by submitting an online form to Norwich City Council.

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