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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Challenge a parking fine (NR prefix only)

This information only applies if your parking fine was issued by Norwich City Council before Wednesday 1 November 2023, and starts with NR.

If you wish to challenge your parking fine, please make your representation by emailing essupport@norwich.gov.uk

If we accept your representations the parking fine will be cancelled.

Parking fine contact details (NR prefix only)

If you have any questions about your parking fine you can get in touch by emailing essupport@norwich.gov.uk

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