Important: If you have been contacted by an Enforcement Agent, please do not make a payment to us. You will need to follow the instructions in the letter and contact the Enforcement Agent for payment arrangements.
The information below only applies if your parking fine was issued by Norwich City Council before Wednesday 1 November 2023, and starts with NR.
By phone
To make a payment at anytime, please call our Freephone payment hotline 0800 021 7784 using your debit or credit card.
You will need your vehicle details and PCN number to hand.
By post
Send your cheque made payable to Norwich City Council.
FAO Environment Services Support
Norwich City Council
City Hall
Norwich
NR2 1NH
- Write your name, address, vehicle registration and the PCN number on the reverse of your cheque.
- We cannot accept post-dated cheques.
- Please do not send cash.
Please note: We no longer take payments for parking fines online.
Parking fine contact details (NR prefix only)
If you have any questions about your parking fine you can get in touch by emailing essupport@norwich.gov.uk
