Skip to content Skip to search
My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Exemptions from paying council tax

Some properties can be made exempt from council tax. These exemptions include properties where:

  • all residents are students (please note: it is your responsibility to provide the council with evidence. The college/university will not automatically pass on your details and we are unable to obtain this on your behalf)
  • all residents are under 18 years old
  • one or more of those in the house has a severe mental impairment.

Apply for a discount or exemption

For further details of these and other cases where reductions apply, please contact us.

Feedback button
Feedback button