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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Empty property discount

Norwich City Council no longer provides a council tax discount for empty properties.

An additional council tax charge is payable for properties that have been continually unoccupied and unfurnished:

  • for longer than one year, a 100% premium will be applied (from 1 April 2024)
  • for five years or more, a 200% premium will be applied (from 1 April 2020)
  • for ten years or more, a 300% property premium will be applied (from 1 April 2021)
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