Skip to content Skip to search
My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Equality and diversity strategy 2024-27

Accountability and impact

The responsibility for achieving both our legal duty on equality and realising the ambitions of this strategy lies with the whole organisation, with every officer and councillor having a role to play.

Delivery of the strategy and action plan will be overseen by the strategy manager. They will report to the senior leadership team on progress of actions and impact, through the annual Equality Information Report. 

The Equality Information Report will also be considered by Cabinet. The report includes data on our recruitment, workforce, customers, tenants and wider demographics of the city, as well as data that shows the patterns of socio-economic and health inequalities in the city. Although there are a range of factors that contribute to changes in these data, it provides some insight into how well we are meeting our aims, for example, in the diversity of our workforce.

Feedback button
Feedback button