Skip to content Skip to search
My Norwich

Equality and diversity strategy 2024-27

How we will achieve our aims

We will only realise our ambition and our strategic aims through taking action. Much of this action constitutes our ‘business as usual’, routine service and business planning processes and our ongoing use of equality impact assessments. However, we are also committing to some specific, additional actions that will support the realisation of our ambition.

The detail of these actions can be found in our forthcoming action plan. This will cover the duration of one year with the expectation that we will build on this in subsequent years covered by the strategy, based on measuring and reviewing the effectiveness of the action plan.

An outline of the key priorities against each of our strategic aims:

Aim 1

Norwich City Council is an incusive place to work.

Priorities: 

  • Ensure that the profile of our workforce broadly reflects the city’s population and the local labour market. 
  • Continue to develop inclusive working practices and policies.
  • Support colleagues to develop the knowledge, skills and confidence to consider equality in all their work.

Aim 2

Our services will be joined up, accessible and inclusive.

Priorities:

  • Improve a range of communication platforms and channels to enhance accessibility, including for those facing digital exclusion. 
  • Undertake service-specific equalities reviews, so every service reflects our ambition.
  • Ensure that our knowledge about the people and communities we serve informs our service planning, and that their voices are heard. 

Aim 3

Norwich is a fair city where people facing inequality can share in and contribute to the city’s success.

Priorities

  • Ensure that equality, diversity and inclusion outcomes inform wider council policies, strategies and programmes.
  • Focus our efforts on the places and communities in the city that face the biggest disadvantages, improving our use of data to help us do this. 
  • Develop our leadership capacity and capability around equalities.
  • Continue working with partners to influence investment and target resource.
  • Mitigate the disproportionate inequalities of climate change impacting specific sectors of the community.
Feedback button
Feedback button