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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Equality and diversity strategy 2024-27

How we have developed the strategy

To help guide our ongoing work and the development of this strategy, we have heard from communities via representative groups and from residents across the city as well as businesses, institutions and our own employees and elected members. 

We did this through community conversations, online surveys, workshops, and open calls for views, trying to enable people to tell us their thoughts in a way that worked for them. We have also drawn on analysis of a range of quantitative data sources that show the distribution and nature of inequality in the city council area.

From this work, equality, diversity and inclusion are understood to be key elements for a positive and successful city like Norwich. However, listening to people is not a one-off exercise, so we plan to continue doing so as part of delivering this strategy.

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