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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Equality and diversity strategy 2024-27

Defining equality, diversity and inclusion

Equality, diversity and inclusion means different things to different people. For us:

Equality means... ensuring that every person has an equal opportunity to make the most of their lives and talents. It is also the belief that no one should have poorer life chances because of who they are, where they come from, or what they believe.

Diversity means...  having a range of people with various backgrounds, circumstances, lifestyles, experience and interests, in line with the variety of people that make up society.

Inclusion means... the sense of belonging: feeling respected, having a voice and being valued for who you are; as well as feeling a level of supportive energy and commitment from others so that you can do your best.

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