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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Closed consultation: Customer Experience and Digital Strategy survey

Consultation closed 12 July 2021.

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Our new customer experience and digital strategy has been designed to support our Covid recovery plan, corporate priorities and Norwich 2040 City Vision and has been approved subject to final consultation which closed on 12 July 2021.

Thank you to everyone who provided comments and feedback.

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