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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Grounds and tree maintenance

Our teams undertake a variety of activities including: 

  • Grass cutting
  • Hedge and shrub maintenance
  • Sports pitches and fine turf maintenance
  • Leaf clearance
  • Play area inspections

Grass cutting

We cover a number of different grass cutting specifications and sites, including sports areas and conservation cuts. Litter is cleared from the area prior to cutting and cut grass blown/swept from paths afterwards.

During hot dry weather, grass cutting is monitored closely, and operations may be suspended until growing conditions return. During this time teams are re-allocated to other work.

Hedge and shrub maintenance

Shrub maintenance includes:

  • Pruning 
  • Hoeing
  • Spraying
  • Mulching
  • Edging
  • Litter picking

Most of the work is undertaken during the winter period with lighter maintenance and litter picking carried out during the summer months.

Sports pitches and fine turf

NSCL maintain and prepare a variety of field and pitches during the sporting seasons, this includes repairs and pest control.

End of season renovation is also carried out including:

  • Overseeding
  • Fertilising
  • Aeration
  • Scarifying 
  • Top dressing

Leaf clearance

NCSL remove autumn leaf and tree debris from sheltered housing and some open spaces and streets.

Play areas

NCSL is responsible for ensuring play areas are clean and safe for use by the public. 

This is achieved by:

  • Litter picking and bin emptying
  • Weeding
  • Carrying out regular play area inspections 
  • Re-grading of safety surfaces

Repair requirements will be received by:

  • Reports from play area safety inspections
  • Requests from the council
  • Reports of damage from the public

Location information for play areas in Norwich.

Burials 

There are two council run burial grounds in Norwich Earlham and Rosary cemeteries.  

Norwich City Services carry out grave digging along with grounds maintenance such as grass cutting and shrub and hedge maintenance. 

Arboriculture 

The arborists provide a wide range of tree maintenance, removal and planting services. 

The team provide a 24/7 emergency callout service.

Report an issue with a tree using our online form.

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