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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Be prepared for flooding

How to report flooding

Norfolk Strategic Flood Alliance logo

In the event of a flood please call 0344 800 8013 or visit www.norfok.gov.uk/flooding

If you are in immediate danger call 999.

The Norfolk Strategic Flood Alliance is a new taskforce that is working together so that Norfolk communities and infrastructure are safer and more resilient to the risks of inland and coastal flooding. The Alliance includes, among others, the environment agency, Anglian Water, the Association of Drainage Authorities, the Water Management Alliance, Water Resources East, the Norfolk Resilience Forum, the Broads Authority and Norfolk’s County, Borough, City, District and Parish Councils.

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