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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Rats and mice

Our pest control team can treat rats and mice.

Charges

  • £90 for an initial assessment and up to three further visits.
  • £45 for residents receiving benefits.
  • £25 for each additional visit as part of the same treatment.
  • £130 for emergency same day treatment (subject to availability)

Charges are non-refundable.

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