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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Pay by Direct Debit

Direct Debit is the safest and most convenient way to pay.

Housing rent, garage or parking post rent

You can use the same Direct Debit form to pay your housing rent, garage rent or lockable parking post rent. Choose to pay your rent monthly on either the 7th, 12th, 17th, 23rd or 27th of the month.

Set up a Direct Debit for housing rent, garage and parking post rent

Council tax and business rates

You can spread the cost over 10 or 12 monthly instalments and you have a choice of payments dates - the 1st, 8th, 15th or 28th of the month.

Set up a Direct Debit for council tax

Set up a Direct Debit for business rates

Garden waste collection

The annual payment for garden waste will be due on the first day of the month in which your renewal is due.

Set up a Direct Debit for a garden waste collection

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