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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Payment of undisputed invoices

Under section 113 (7) of The Public Contracts Regulations 2015 there is a requirement for contracting authorities to publish the percentage of invoices paid in accordance with section for the preceding financial year together with the total amount of interest actually paid.

Financial year Proportion of valid and undisputed invoices paid within 30 days in accordance with regulation 113  The amount of interest paid to suppliers due to a breach of the requirement in regulation 113 Invoices paid over 30 days old The amount of interest calculated due to a breach of the requirement in regulation 133
2023/24 85.19% £0.00 1,789 £312,425.46
2022/23 84.12% £0.00 1,738 £206,794.19
2021/22 87.48% £0.00 1,393 £193,471.45
2020/21 87.17% £0.00 1,401 £95,637.20
2019/20 70.3% £0.00 2,578 £114,056.00
2018/19 73.3% £0.00 1,853 £111,146.45
2017/18 71.9% £0.00 1,938 £120,056.02
2016/17 74.4% £0.00 1,997 £109,738.38
2015/16 77.1% £0.00 N/A N/A
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