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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

How the garden waste service works

Renewing the garden waste service

You will need to pay a renewal fee by the due date in order for the service to continue in subsequent years. You’ll receive a new collection calendar each year after you’ve paid your renewal fee.

If payment is not received by the due date we will assume that you no longer require the service and arrangements will be made to collect the brown bin.

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