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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

How the garden waste service works

Renewing the garden waste service

You will need to pay a renewal fee by the due date in order for the service to continue in subsequent years. You’ll receive a new collection calendar each year after you’ve paid your renewal fee.

If payment is not received by the due date we will assume that you no longer require the service and arrangements will be made to collect the brown bin.

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