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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Annual review group - Terms of reference

1. Role of the panel

The annual review group (ARG) will review reports from the Tenant Involvement Panel (TIP) on housing policy.

The ARG will review the TIP annual work plans in line with both corporate and housing service objectives.

The ARG will also review any alleged breaches of the code of conduct as per the agreed investigation process.

2. Membership

The ARG will be made up of the following members:

  • one tenant representative from the TIP
  • portfolio holder for housing
  • shadow portfolio holder for housing
  • head of housing.

3. Appointing a chair

The ARG will be chaired by the head of housing.

4. Frequency of meetings

The ARG will meet formally once a year.

Additional meetings, such as disciplinary reviews, may take place as required.

5. Annual review

As part of the annual ARG meeting, the group will review:

  • TIP terms of reference
  • outcomes from tenant summits during the last year
  • objectives for tenant summits for year ahead
  • outcomes from TIP annual work plans
  • TIP work plans for the year ahead.

6. Panel resources

The council will provide administrative and service support to the group.

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