Estate auditors are volunteers who inspect the council’s housing estates, with the assistance of a council officer.
They gather evidence about
- quality of maintenance, cleaning and caretaking services
- fly-tipping and litter
- quality of grounds maintenance service
- graffiti and vandalism
Photographs are taken of good and bad examples of estate management and the evidence is logged and fed back to the relevant departments. Any necessary improvements to particular estates can then be made and examples of good practice are recognised and shared with other teams.