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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Private sector housing standards

Housing legislation

  • Housing Act 2004 - The Housing Act 2004 requires local authorities to use the Housing Health and Safety Rating System (HHSRS) for assessing the living conditions of a property.
  • Housing Health and Safety Rating System (HHSRS) - HHSRS is used for assessing the living conditions of a property. When the council’s private sector housing officers inspect a property they will look for any risk of harm to an actual or potential occupier of the property, which results from any deficiency that can cause a hazard.
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