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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Private sector housing standards

Fire safety

Norwich City Council Fire Safety Standards - This document assists landlords and property managers apply appropriate fire precautions for all types of dwellings.

LaCORS Fire Safety Guide - Guidance for landlords and fire safety enforcement officers in both local housing authorities (LHAs) and in fire and rescue authorities (FRAs) on how to ensure adequate fire safety in certain types of residential accommodation.

Smoke and Carbon Monoxide Alarm (England) Regulations 2015 -  With effect from 1 October 2015 all properties must be fitted with a smoke alarm on every floor. Detectors must:

  • comply with current British Standards
  • be installed in accordance with the manufacturer’s recommendations
  • be kept in working order and tested at the beginning of each tenancy.
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